Safety Is Not a Policy Page. It Is the Starting Point.
Before your child builds anything here, they have to be safe here. Here is how we screen our team, supervise every session, and handle behavior when it needs handling.
You Are Leaving Your Child With Us
That is not a small thing, and we do not treat it like one. Most of what follows is the same answer we would give you standing in the lobby. We would rather you read it before you ask than wonder whether you should.
If you have a question this page does not answer, ask us directly. Nothing here is confidential, and no question about your child’s safety is an inconvenience to us.
How We Screen and Train Coaches
All Love to Code Academy staff and coaches go through background checks as part of our hiring process. That is a requirement of being hired here, not an optional step, and it applies to every adult who works with students.
Screening is the floor, not the ceiling. Our coaches are trained specifically in the Love to Code coaching model, not just in the technology they teach. They are trained to observe behavior, name character traits in real time, reinforce growth, and manage a structured room. The quality of the coaching is the quality of the program, and we treat instructor training accordingly. You can read more about how our coaches are developed.
From Arrival Through Pickup
Students are supervised by coaches throughout the session, from arrival to pickup. They are never left unsupervised during program hours.
The session structure is deliberate about the moments that matter most. Coaches greet students as they arrive and manage the transition into the session. They maintain an active presence throughout the Build and Challenge phases, circulating rather than sitting. The end of class is structured the same way every time, so no student is ever unsure where they should be or who is watching.
Class sizes are set to make that possible in practice rather than on paper. Most classes run at a 10:1 student to coach ratio, and advanced programs run at 8:1. In larger classes a Lab Tech is also present to provide additional support. Every student is known by name.
How Coaches Handle Disruption
Coaches address behavior immediately, specifically, and without a lecture. When a student’s behavior disrupts the environment, the coach names the missing trait, redirects clearly, and then moves on. The correction is about the behavior, and it is over when it is over.
Repeated disruption is addressed through a clear escalation process that includes parent communication. You will not be surprised at the end of a term by something that started weeks earlier.
Most of this is prevented upstream. Expectations are made clear from the first session, and a predictable structure removes most of the ambiguity that drives off-task behavior in the first place. Students who struggle with focus are often the ones who respond best to a room like this one.
Parents Are Welcome to Observe
We welcome parents to observe a class. Watching coaches name traits in real time, and watching students respond to real challenge, tends to answer more questions than any page can. Contact your location to arrange a visit.
If you would rather see it through your child’s eyes first, the free trial class puts them in a real working session, and you can sit down with a coach afterward and ask anything.
Come See the Room for Yourself.
The fastest way to judge an environment is to stand in it. Schedule a free trial class and watch how your child is treated.